Shipping policy

Fuel House Pickup Policy

We currently offer pickup only — Fuel House does not ship meals.

How Pickup Works

• All orders are prepared fresh each week and made available for pickup at a designated location.
• Pickup location and available time window will be included in your order confirmation and may vary week to week.
• Some weeks, pickup may be available through a certified retailer or partner location in addition to (or instead of) our standard pickup spot — any changes will be communicated ahead of the weekly order deadline.

Picking Up Your Order

• Please pick up your order during the designated pickup window to ensure freshness and food safety.
• Orders not picked up within the designated window may spoil and cannot be replaced or refunded, as meals are perishable and prepared specifically for that week's orders.
• If you're unable to make it during the pickup window, please contact us in advance — we'll do our best to work out an alternative, but we can't guarantee accommodation after the window closes.

No Shipping, No Delivery.

Fuel House does not currently offer mail shipping or delivery.

Questions?

If you have questions about pickup locations, timing, or your specific order, reach out to us at hello@myfuelhouse.com before the weekly order deadline.